Reference

Terms Conditions That Govern Your mdpowerball Account

These terms set out the rules for opening and using your mdpowerball account, including how deposits via PayPal, Venmo, and Play+ are handled and what's required to stay in good standing.

Applies to all account holdersPayPal, Venmo, Play+ coveredState-law eligibility appliesAccount conduct rules includedContact path for disputes

Explore the Lobby Read FAQ

What These Terms Actually Cover

mdpowerball Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

By creating an account with us, you agree to everything in these terms — including the rules around deposits, withdrawals, account verification, and how we handle disputes. Payments processed through PayPal, Venmo, and Play+ are subject to both our terms and those payment providers' own agreements;

1
if there's a conflict, our terms govern the account relationship. We may update these terms at any time. When we do, we'll post the revised version here and note the effective date at the top of the page. Continued use of your account after that date
2
means you've accepted the changes. These terms do not create any rights to access our platform in states where online wagering is not permitted under local law. Eligibility is determined by where you are located at the time of play, not where your account was opened.
3
If you're in Charlotte or Columbus and your state has authorized online play, these terms apply to your account in full. If you have questions about whether your state qualifies, reach out to our support team before funding your account.

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

TERMS CONTACT

How to Reach Us About These Terms

If something in these terms isn't clear, or if you believe there's been an error in how they've been applied to your account, we want to hear from you directly. Our support team can walk you through specific clauses, explain how a transaction or account action was handled under these terms, and escalate any formal dispute to the right internal team. Don't wait — most term-related questions get resolved faster when you contact us early.

Team online

Live Chat

Reach us through the chat icon in your account dashboard. A team member can pull up your account and address terms questions tied to specific transactions or account actions.

Email Support

Send a detailed message to our support address listed in your account settings. Include your account ID and the specific clause or transaction you're asking about for a faster response.

Account Help Center

The Help Center in your account portal has a dedicated Terms section. Search by topic — PayPal rules, Play+ funding limits, or account suspension — for direct answers.

HOW WE OPERATE

How mdpowerball Applies These Terms to Your Account

These terms aren't just a legal formality — they're the framework for every account decision we make. From how we verify your identity before your first withdrawal to how we handle a disputed PayPal transaction, every step follows a process defined in this agreement. We keep a record of all term updates, and you can request a copy of the version that was active when any specific account action took place.

Identity Verification

Before processing your first withdrawal — whether through PayPal, Venmo, or Play+ — we confirm your identity under the terms' KYC clause. You'll submit a government-issued ID through your account portal.

Account Security

Under these terms, you're responsible for keeping your login credentials secure. We use session monitoring and flag unusual account activity; any breach must be reported to support immediately.

Data Retention

We retain account data in line with state regulatory requirements and our internal privacy policy. You can request a summary of what we hold by contacting support through your account dashboard.

Term Change Requests

If you disagree with an updated clause, you may close your account before the effective date. Continued use after that date constitutes acceptance — our support team can walk you through the closure process.

Common Questions About Our Terms & Conditions

These are the questions we hear most often when it comes to understanding how our terms work day to day. If your question isn't here, live chat or email support can get you a specific answer tied to your account.

Access depends on state law. If your state hasn't authorized online wagering, these terms still govern any account you hold, but you won't be eligible to place wagers or fund your account.

Withdrawals via PayPal or Venmo are paused during an active account review. The terms require us to complete identity verification before releasing funds; support can tell you exactly where your review stands.

Yes. The dispute process is outlined in the terms under the account conduct section. Contact support with your account ID and the transaction reference number; we'll respond within the timeframe stated in that clause.

We post an updated effective date at the top of this page whenever the terms change. We may also send a notice to the email address on your account, but checking this page directly is the most reliable method.

Yes. All three payment methods — PayPal, Venmo, and Play+ — fall under the same deposit and withdrawal rules in our terms. Play+ also carries its own cardholder agreement from the card issuer, which runs alongside ours.

Yes. Contact support through your account dashboard and request the version by date. We keep an archive of all prior versions and can provide the one that applied at the time of any specific account action.

Reference